A. Check the following:

• Calculation points are not below the floor or surface
• Calculation points are not on the backside of the luminaire’s photometric distribution
• Calculation points are facing in the correct direction
• The chosen photometrics are being applied correctly
• Lumen and light loss factors have been applied correctly
• Luminaires are not turned of
• Final Percent Light Absorbed is 99%
• Pendants both extend above the luminaire and the defined luminaire has the Insertion Point set to "Bottom"
• Make sure "Recommended Arm Length" has been applied if Poles have been applied to the defined luminaire(s). Luminaires placed where the Symbols and/or Luminous Boxes of those luminaires intersect can also block light and cause the values to be lower than expected